TERMS & CONDITIONS

Please read these terms and conditions carefully before using this Site and before ordering any artwork.

1. ABOUT US

   1. Our website www.carolinapascari.com (Site) is operated by Carolina Pascari (we). We are a limited liability company registered in Egypt. Our registered office is located in Domina Coral Bay, South Sinai, Sharm El Sheik, Egypt.

   2. To contact us for more information, please click here.

2. ABOUT THESE TERMS

   1. These terms (together with our privacy policy, cookie policy and other documentation referred to below) are the terms and conditions (Terms) on which you may make use of our Site.

   2. Please read these Terms carefully before you submit your order to us. These Terms tells you who the artist is, how to order products, how you and the artist may change or cancel an order, what to do if there is a problem and other important information.

   3. By using our Site, you confirm that you accept these Terms and Conditions and that you agree to comply with them. If you do not agree to these Terms, you must not use our Site. We recommend you print a copy for future reference.

   4. We amend these Terms from time to time. Every time you wish to use our Site, please check the Terms, which can be found on our Site, to ensure you understand the Terms that apply at that time.

3. YOUR ORDER

   1. When you submit an order to purchase artwork, you are making an offer to purchase artwork.The information is being contained on the relevant artwork page. A legally binding contract is formed when you purchase the order.

   2. Please read our Terms, the email confirmation of your order, and the relevant information, including any terms and conditions and any information on the artwork page in regard to your order. Our Terms shall prevail to the extent of any conflict or inconsistency.

4. PRICE AND PAYMENT

   1. The Price of any artwork is displayed on our Site includes national tax.

   2. Any purchase of artwork you make via our Website may only be paid using payment services provided by Credit Cards.

   3. All payments are to be made in euros (€) . Please note delivery charges are included. Other ancillary charges may apply and will vary depending on the delivery destination and the method of delivery you choose when placing your order.

5. REFUSAL OF ORDER
   We reserve the right to refuse to process, unwind, or suspend an order at any time. Any decision to take such action is within our sole discretion.

6. DELIVERY

   1. We are responsible for the dispatch and packaging of your order. Your order shall be sent to you direct by us. Delivery methods, costs, and estimated time for delivery shall vary according to the destination of your country. Please contact carolina.pascari@icloud.com to get more information.

   2. We dispatch artwork within seven working days of confirmation of the order.

   3. We are liable for any loss, delay or damage to the artwork.

7. RETURNS AND REFUNDS

   1. From the time you receive your original artwork from our couriers, you have seven (7) days to decide whether to keep the work or return the artwork in its original condition for a refund.  

      We also require all returned artwork to be shipped out by the buyer within three (3) days after confirming with us that you wish to return the artwork. So, if you have received the artwork you’ve purchased from Carolina Pascari and are not fully satisfied, you have: 

      1. Seven (7) days to contact us about your intent to return the work

      2. Three (3) days from the day you contacted us to ship out the artwork. Please note:

         ***Do not ship the artwork before contacting us; you must first contact us.***

      If you do not notify us of your intent to return the work within 7 days of receipt or you do not ship the work within 3 days of notifying us, you will NOT be eligible for a refund. (Some exceptions will apply. Please contact us for an assessment of your specific situation.)

       

      How to Return an Original, Undamaged Work

      Step 1 – Within seven (7) days of your merchandise delivery date, please e-mail carolina.pascari@icloud.com to give us your order information and the reason for wanting to return the work.
      
      Step 2 – Repackage the artwork using the original packaging materials used by the artist. If you’ve already disposed of the original packaging, you’ll be responsible for purchasing packaging materials to send the artwork back safely to the artist.

      Step 3 – E-mail carolina.pascari@icloud.com to complete the return process.
      
      Once the piece safely reaches the artist, Carolina Pascari will process your return and the amount owed will be refunded to your original source of payment (minus shipping costs and international customs fees, if any) within 7-10 business days of your merchandise return.

      Additional return information—PLEASE READ.

      • Additional shipping fees may apply for international returns.

       

      What to Do If the Artwork Arrives Damaged

      Step 1 – Within seven (7) days of your merchandise delivery date, please e-mail carolina.pascari@icloud.com to give us your order information.
      
      Step 2 - Save the original packaging.
      
      Step 3 - Take photos of the damaged artwork and packaging. Please e-mail these photos to carolina.pascari@icloud.com
      
      Step 4 - A support representative will contact you to discuss the next steps.

8. OUR WEBSITE

   1. Accessing our site

      1. You are responsible for providing your own internet connection and ensuring that you have a compatible web browser to use our Site and the services offered on it. You are responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

      2. You are also responsible for ensuring that all information (such as your name, address and contact details) you input into our Site, is correct and accurate. You should check all information before placing an order.

   2. We may make changes to our Site. We may update and change our Site from time to time to reflect changes to our products displayed on our Site. We will try to give you reasonable notice of any major changes.

   3. Our site is made available free of charge.

   4. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

   5. Our Site is directed to people all over the Globe.

   6. How you may use the material on our Site:

      1. We are the owner and the license of all the intellectual property rights on our Site, and of the material published on it. These works are protected by copyright laws and treaties around the world. All such rights are reserved.

      2. You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others within your organisation of the content posted on our Site.

      3. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

      4. Our status (artist) as the author of content on our Site must always be acknowledged.

      5. You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

      6. If you use our Site or its content in breach of these Terms, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

      7. If you become aware that any of our intellectual property rights have been infringed on our Site, please contact us to report your concern.

   7. Do not rely on information on this Site. Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up to date.

   8. User-generated content is not approved by us:

      1. Our Site and other third party sites may include information and materials uploaded by other users, including comments on our Instagram page. This information and these materials have not been verified or approved by us. The views expressed by other users do not necessarily represent our views or values.

      2. If you wish to complain about information and materials uploaded by other users please contact us.

   9. Uploading content to our Site:

      1. Whenever you make use of any feature that allows you to upload content about our Site, your contributions must:

         1. be accurate (where they state facts);

         2. be genuinely held (where they state opinions); and

         3. be lawful.

      2. Your contributions must not:

         1. contain any material which is defamatory of any person;

         2. contain any material which is obscene, offensive, hateful or inflammatory;

         3. promote sexually explicit material;

         4. promote violence;

         5. promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

         6. infringe any copyright, database right or trade mark of any other person;

         7. be likely to deceive any person;

         8. be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;

         9. promote any illegal activity;

         10. be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety;

         11. be likely to harass, upset, embarrass, alarm or annoy any other person;

         12. be used to impersonate any person, or to misrepresent your identity or affiliation with any person;

         13. give the impression that they emanate from us, if this is not the case; or

         14. advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

      3. You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

      4. Any content you upload about our Site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and our suppliers a limited licence to use, store and copy that content.

      5. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to about our site constitutes a violation of their intellectual property rights, or of their right to privacy.

      6. We have the right to ask for remove any posting you make about our Site if, in our opinion, your post does not comply with the content standards set out above.

   10. Viruses:

       1. We are not responsible for viruses and you must not introduce them

       2. We do not guarantee that our Site will be secure or free from bugs or viruses.

       3. You are responsible for configuring your information technology, computer programmes and platform to access our Site. You should use your own virus protection software.

       4. You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

   11. Rules about linking to our site:

       1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

       2. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

       3. You must not establish a link to our Site in any website that is not owned by you.

       4. Our Site must not be framed on any other site, nor may you create a link to any part of our Site other than the home page.

       5. We reserve the right to withdraw linking permission without notice.

       The website in which you are linking must comply in all respects with the content standards set out in clause 10.1. If you wish to link to or make any use of content on our Site other than that set out above, please contact us.

9. WAIVER
   A waiver of any right or remedy is only effective if given in writing and expressed to be a waiver. A delay or failure to exercise, or the single or partial exercise of, any right or remedy shall not waive any of your obligations under these Terms or any other right or remedy; nor prevent or restrict the further exercise of any of your obligations under these Terms or any other right or remedy.

10. SEVERANCE
    If any of these Terms are or become invalid, illegal or unenforceable, the relevant Term(s) shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant Term(s) shall be deemed deleted. Any modification to or deletion of such Term(s) under this clause shall not affect the validity and enforceability of the rest of these Terms.

11. THIRD PARTY RIGHTS
    We reserve the right to enforce these Terms on our own. No terms shall be enforceable by any third party (including any of our employees) under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

12. GOVERNING LAW
    Any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms, or any order (including its subject matter or formation), shall be exclusively governed by and construed in accordance by the law.

13. FEEDBACK AND COMPLAINTS
    We welcome general comments and feedback about our Site. Please contact carolina.pascari@icloud.com